I think my PC has a Virus

I think my PC has a Virus
3 April 2017

Hey All

Here is a couple of steps to take to help yourself get rid of a Virus and other Malware

I would advise you to get anti-virus software. If you don’t have, download from Ninite.com There is a whole range of free anti-virus programs under The Security section.

NB. Please set time aside to do this. It will interrupt your work so, save all open windows and close them. And work on a second laptop or read a Book or the Bible while you patiently progress through the steps

 

  • Step 1 is to download anti-virus software or update your existing software. (Download also Malwarebytes as a secondary anti-virus to scan with)
  • Step 2 Run a quick scan after it is updated.(Also run Malwarebytes, threat scan.)
  • Step 3 Run a full system scan.(This will take sometime)  If during any of these scans it finds any threats, just wait till the end and clean it or resolve it.
  • Step 4 Update your Web browser as this is were most malware comes through where you are browsing. If you need help to update your web Browser follow this link : http://www.computerhope.com/issues/ch001388.htm
  • Step 5 Hopefully you have cleared some threats through the scans. Download this next program here: https://www.malwarebytes.com/adwcleaner/    And run it and clean after it is done.

If you still have problems feel free to contact us at itsupport@shofaronline.org

Kind regards

IT team




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